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The carrier, not a broker.

It’s the single most important thing to understand before you hire any mover online — and the reason most moving nightmares happen. Here’s the difference, in plain English.

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Side by side

Who actually shows up on move day?

Hermes Moving — a licensed carrier

Our own licensed, insured crews — the crew you book is the crew that shows up
An exact, written not-to-exceed price — you pay for what you use
One coordinator who owns your move start to finish
COI your building accepts, same day
Damage covered, on time, and we clean up after
Verifiable: US DOT 7557875 · FL Reg. IM150009

Brokers & “cheap guy with a truck”

Sells your job to whoever bids lowest — you meet them on move day
Lowball quote, then the price jumps at pickup
No insurance — you pay for any damage
A dozen brokers calling after one form
No one accountable when it goes wrong
Often no verifiable operating authority of their own

How to protect yourself

Three checks before you hire anyone.

Ask: are you a carrier or a broker? A broker doesn’t own trucks and doesn’t move you — they sell your job. Get it in writing.
Verify the US DOT number. Look them up on the FMCSA SAFER database. Ours is 7557875 — check it yourself.
Get the price in writing. A real carrier gives you a written, not-to-exceed estimate — not a phone number that changes at the curb.

Verify Hermes on SAFER ProtectYourMove.gov

Hire the crew, not the middleman.

One licensed company, one price, one team — from your first call to the last box.

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